Digital Employee Experience (DEX)

  1. Digital Employee Experience (DEX)
  2. Good Reads
  3. MSP

Why your MSPs and IT managers must collaborate to ensure superior DEX 

In today’s workplace, Digital Employee Experience (DEX) has emerged as a serious factor in defining organizational success. It’s about building an environment where digital tools enhance employee satisfaction, productivity, and engagement. IT managers, of course, play a huge role in creating and managing these digital environments, while Managed Service Providers (MSPs) bring in external expertise […]
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  1. Digital Employee Experience (DEX)
  2. Good Reads

Lead through change: An IT manager’s guide to digital transformation

It’s been years since the role of an IT manager has transcended traditional boundaries, going beyond maintaining systems. They are now at the nexus of managing sophisticated IT infrastructures that anchor enterprises in an age of relentless technological progression. Digital transformation, in this context, is about fundamentally rethinking how IT infrastructure can serve as a […]
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  1. Digital Employee Experience (DEX)

Predicting the Future of Digital Employee Experience: What to expect

Digital Employee Experience (DEX) is not just a trend, it’s an eventuality. Unsurprisingly, employees have embraced the convenience and flexibility of digital tools to navigate their work lives. Why? Well, it’s exactly what they have done to simplify their personal lives. Of course, the pandemic played a role as it pushed us into a virtual […]
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  1. Digital Employee Experience (DEX)

What is Digital Employee Experience (DEX)?

Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital […]
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  1. Digital Employee Experience (DEX)

Building a Culture of Innovation with DEX: How Digital Workplaces Can Foster Creativity and Growth

 Building a culture of innovation with Digital Employee Experience (DEX) is akin to crafting a seamless transportation network within a bustling city. As efficient roads, bridges, and tunnels connect people and enable smooth movement, DEX connects employees to the tools, resources, and experiences that unlock the true spirit of innovation. It ensures that every digital […]
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Digital Employee Experience Strategies for 2024
  1. Digital Employee Experience (DEX)
  2. Video Blogs

Digital Employee Experience Strategies for 2024

In today’s rapidly evolving business landscape, digital transformation is no longer just an option, but a necessity. With the COVID-19 pandemic, remote work has become a new norm and the traditional ways of work have been completely disrupted. In this new era, organizations are facing new challenges in managing their workforce and ensuring employee productivity […]
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  1. AIOps
  2. Digital Employee Experience (DEX)
  3. ITOps
  4. Video Blogs

ITOM as the Gateway to AIOps and DEX

With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting […]
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Empower Your Workforce with Digital Employee Experience Management
  1. Digital Employee Experience (DEX)
  2. Video Blogs

Empower Your Workforce with Digital Employee Experience Management

As a key decision-maker of a growth-oriented organization, you always want to promote a collaborative work environment where employees are encouraged to work together, share ideas, and leverage each other’s strengths. Unfortunately, the Covid-19 pandemic has changed the way we work! With the rise of hybrid work and employees operating from a variety of devices […]
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How ITSM Can Transform the Digital Experiences of Employees
  1. Digital Employee Experience (DEX)
  2. ITSM
  3. Video Blogs

How ITSM Can Transform the Digital Experiences of Employees

It is no secret that the pandemic has greatly accelerated the need for digital transformation, and workplace technology is no exception. Meanwhile, the overarching move to omnichannel and digital-first approaches has dramatically reset employee needs. Furthermore, as we continue to move toward a modern world of hybrid working, organizations must optimize their employee experience (EX) […]
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Best Digital Employee Experience Platforms
  1. Digital Employee Experience (DEX)
  2. Video Blogs

Best Digital Employee Experience Platforms

Introduction While you may have long-term ideas regarding the future of your business, the post-COVID situation has pushed the world into a major economic recession. This affected almost all industries across the globe. With the rise of hybrid work and employees operating from a variety of devices and environments, it’s becoming more challenging for IT […]
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Good Reads

Everything you need to know about Network Configuration Managers

Network Configuration Managers (NCMs) have emerged as crucial tools for simplifying complex network infrastructures and ensuring optimal performance. This blog aims to provide a comprehensive overview of NCMs, their benefits, and how NCM solutions can help your business. Related blog: Role of Configuration Management in Network Management What is a Network Configuration Manager? A Network […]
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AIOps is Here – and BSFI Will Never Be the Same

The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […]
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Worlwide

Everything you need to know about Network Configuration Managers

Network Configuration Managers (NCMs) have emerged as crucial tools for simplifying complex network infrastructures and ensuring optimal performance. This blog aims to provide a comprehensive overview of NCMs, their benefits, and how NCM solutions can help your business. Related blog: Role of Configuration Management in Network Management What is a Network Configuration Manager? A Network […]
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AIOps is Here – and BSFI Will Never Be the Same

The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […]
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How Financial Institutions Can Maximize the ROI of IT Assets

In the financial sector, managing IT assets can present a complex set of barriers due to the industry’s complexity and regulatory demands. Management strategies can greatly enhance the Return on Investment (ROI) of these assets. After all, the financial industry operates in a highly regulated environment that demands rigorous oversight and compliance. The range of […]
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Trending

The Future of FinOps: Maximizing Gen AI Power 

As financial operations (FinOps)advance, the integration of next-generation artificial intelligence (Gen AI) is set to play a bigger role. The capabilities of Gen AI in FinOps are vast, offering opportunities for improved data analysis, automation, and decision-making.   Of course, data analysis is central to FinOps, and Gen AI can enhance this process. Traditional methods tend […]
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Why AI-Enabled Workflow Automation is BFSI’s Not-So-Secret Ally?

The Banking, Financial Services, and Insurance (BFSI) sector operates within a highly complex and regulated environment, where every operation must be planned and executed to ensure seamless service delivery and regulatory compliance. Hence, managing IT operations involves dealing with interconnected systems that span across various departments and functions, each with its own set of protocols […]
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5 Ways Insurance Companies Enhance IT Staff Productivity

Boosting IT productivity in insurance companies presents unique challenges due to the complexity of their IT infrastructure and the strict regulatory framework they must navigate. The IT environments of these firms consist of numerous legacy systems, varied data sources, and workflows that are closely linked with business operations. Related blog: IT workflow automation: Empowering telcos […]
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