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What is Service Request Management? Examples and Benefits
  1. Customer Service
  2. ITSM
  3. Video Blogs

What is Service Request Management? Examples and Benefits

Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully. Service request management, […]
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How ITSM Can Transform the Digital Experiences of Employees
  1. Digital Employee Experience (DEX)
  2. ITSM
  3. Video Blogs

How ITSM Can Transform the Digital Experiences of Employees

It is no secret that the pandemic has greatly accelerated the need for digital transformation, and workplace technology is no exception. Meanwhile, the overarching move to omnichannel and digital-first approaches has dramatically reset employee needs. Furthermore, as we continue to move toward a modern world of hybrid working, organizations must optimize their employee experience (EX) […]
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  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs

Challenges in Physical Verification of Fixed Assets

Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately […]
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All About Office Supplies Inventory Management Software
  1. Asset Management
  2. Hardware Inventory Management
  3. Inventory Management
  4. Video Blogs

All About Office Supplies Inventory Management Software

In today’s highly competitive and digital era, maintaining an accurate inventory of office supplies is crucial for a company’s success. Not only does it ensure that employees have the necessary tools to do their jobs, but it also helps keep costs down by avoiding overstocking or understocking. That’s where office supplies inventory management software comes […]
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  1. Asset Management
  2. Video Blogs

Key features to consider while choosing Asset Management Software

The asset management industry has grown significantly in recent years, driven in part by the need to keep pace with the competition and, in part, to meet evolving customer needs. As a result, organizations are increasingly looking for ways to ensure their assets are well-managed and protected against potential risks. This article will discuss the […]
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  1. Asset Maintenance Software
  2. Asset Management
  3. Video Blogs

Best Asset Maintenance Software Guide in 2024

In today’s digital-first business environment, asset maintenance has become essential to any organization’s success. Proper maintenance of assets, ranging from equipment and machinery to buildings and facilities, can help businesses reduce costs, increase efficiency, and improve safety. However, managing assets can be challenging, especially if the organization relies on manual processes. Fortunately, asset maintenance software […]
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  1. Asset Management
  2. ITAM
  3. Video Blogs

Why IT Asset Management (ITAM) Is Important and Its Benefits

Information technology (IT) has become an essential component of modern business operations. Companies rely on IT assets such as hardware, software, and networks to manage their day-to-day activities, support their employees, and deliver products and services to customers. However, as organizations grow, their IT infrastructure becomes more complex, making it challenging to keep track of […]
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Best Digital Employee Experience Platforms
  1. Digital Employee Experience (DEX)
  2. Video Blogs

Best Digital Employee Experience Platforms

Introduction While you may have long-term ideas regarding the future of your business, the post-COVID situation has pushed the world into a major economic recession. This affected almost all industries across the globe. With the rise of hybrid work and employees operating from a variety of devices and environments, it’s becoming more challenging for IT […]
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A Complete Guide to IT asset Inventory
  1. Asset Management
  2. Inventory Management
  3. Video Blogs

A Complete Guide to IT asset Inventory

Technology is a major part of our lives, and it’s essential to keep track of all of the assets that your business or organization utilizes. An inventory of IT assets, including hardware, software, and license information, is essential for an effective IT management strategy. This article provides a complete guide to IT asset inventory, its […]
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Best CMMS Software Features and Its Benefits
  1. CMMS
  2. Video Blogs

Best CMMS Software Features and Its Benefits

Do you want to streamline maintenance operations and increase efficiency in your business? An effective Computerized Maintenance Management System (CMMS) is the key to unlocking those benefits. CMMS software is a powerful tool to help you manage maintenance activities, inventory levels, and other related tasks. This article will discuss the best CMMS software features and […]
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Good Reads

Everything you need to know about Network Configuration Managers

Network Configuration Managers (NCMs) have emerged as crucial tools for simplifying complex network infrastructures and ensuring optimal performance. This blog aims to provide a comprehensive overview of NCMs, their benefits, and how NCM solutions can help your business. Related blog: Role of Configuration Management in Network Management What is a Network Configuration Manager? A Network […]
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AIOps is Here – and BSFI Will Never Be the Same

The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […]
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Worlwide

Everything you need to know about Network Configuration Managers

Network Configuration Managers (NCMs) have emerged as crucial tools for simplifying complex network infrastructures and ensuring optimal performance. This blog aims to provide a comprehensive overview of NCMs, their benefits, and how NCM solutions can help your business. Related blog: Role of Configuration Management in Network Management What is a Network Configuration Manager? A Network […]
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AIOps is Here – and BSFI Will Never Be the Same

The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […]
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How Financial Institutions Can Maximize the ROI of IT Assets

In the financial sector, managing IT assets can present a complex set of barriers due to the industry’s complexity and regulatory demands. Management strategies can greatly enhance the Return on Investment (ROI) of these assets. After all, the financial industry operates in a highly regulated environment that demands rigorous oversight and compliance. The range of […]
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Trending

The Future of FinOps: Maximizing Gen AI Power 

As financial operations (FinOps)advance, the integration of next-generation artificial intelligence (Gen AI) is set to play a bigger role. The capabilities of Gen AI in FinOps are vast, offering opportunities for improved data analysis, automation, and decision-making.   Of course, data analysis is central to FinOps, and Gen AI can enhance this process. Traditional methods tend […]
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Why AI-Enabled Workflow Automation is BFSI’s Not-So-Secret Ally?

The Banking, Financial Services, and Insurance (BFSI) sector operates within a highly complex and regulated environment, where every operation must be planned and executed to ensure seamless service delivery and regulatory compliance. Hence, managing IT operations involves dealing with interconnected systems that span across various departments and functions, each with its own set of protocols […]
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5 Ways Insurance Companies Enhance IT Staff Productivity

Boosting IT productivity in insurance companies presents unique challenges due to the complexity of their IT infrastructure and the strict regulatory framework they must navigate. The IT environments of these firms consist of numerous legacy systems, varied data sources, and workflows that are closely linked with business operations. Related blog: IT workflow automation: Empowering telcos […]
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